This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder, as applicable, and the amended provisions pertaining to electronic records in various statutes, as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

PLEASE READ THIS PRIVACY POLICY CAREFULLY.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Use. If you do not agree to these terms, please exit this page and do not access or use the website.

This Privacy Policy (“Policy”) governs the use of information collected by RustiClay, operated by Evermade Solutions Pvt Ltd (hereinafter referred to as “RustiClay”, “we”, “our”, or “us”), through the use of its website https://rusticlay.in (“Website”) by users (“User” or “you”).

1. Consent

1.1 – By using our Website and/or providing your information, you consent to the collection, storage, and use of your information in accordance with this Privacy Policy, including your consent for sharing information as described herein.

1.2 – You agree that your personal data shall be retained for as long as required for RustiClay’s business purposes or as required by applicable law, whichever is later. Non-personal information may be retained indefinitely.

2. Information Collection and Use

We collect information to deliver a smooth shopping experience, improve our services, and enhance your overall experience with RustiClay.

2.1 – Personal Details:
We may collect your name, email ID, shipping and billing address, and phone number. This helps us identify you, process orders, deliver products, and provide customer support.

2.2 – Payment Information:
We do not store credit/debit card details or banking information. All payments are processed securely through third-party payment gateways.

2.3 – Device & Network Information:
We may collect your IP address, device type, and browser information to analyze website traffic and improve functionality.

2.4 – Communication Records:
We may store your communications (email, chat, or WhatsApp) with us for quality checks, training, and fraud prevention.

2.5 – Reviews & Social Media:
If you tag or mention RustiClay on social media or post reviews, we may share such content (with credit) on our pages to promote genuine customer experiences.

2.6 – Cookies:
We use cookies to enhance user experience, improve website performance, and analyze trends. You may choose to disable cookies through your browser settings, but some features of our site may not function properly without them.

3. Data Sharing and Access

3.1 – RustiClay does not sell user data. We may share limited information with trusted third-party partners for order fulfillment, delivery, analytics, and advertisements (such as Facebook or Google Ads).

3.2 – We take reasonable steps to protect against unauthorized access, alteration, or disclosure of user data.

4. Security

4.1 – We follow appropriate data security measures to safeguard your personal data. However, the internet is not fully secure, and we cannot guarantee absolute protection.

4.2 – If you wish to delete your personal information, please email us at contact@rusticlay.in with your name and phone number. Deleting certain data may affect your access to specific features or services.

4.3 – You may also opt out of marketing communications by emailing contact@rusticlay.in.

5. External Links

Our website may contain links to third-party websites. RustiClay is not responsible for the content or privacy practices of such websites. Users are advised to exercise caution while accessing external links.

6. Data Accuracy & Updates

We strive to maintain accurate information about our users. If you find any errors or wish to update your data, please contact us. We are not responsible for any issues arising from inaccurate information provided by users.

7. Force Majeure

RustiClay shall not be held responsible for any loss, damage, or misuse of data caused by circumstances beyond our control, including but not limited to acts of God, cyber attacks, internet failures, or government restrictions.

8. Changes to Privacy Policy

We may update or amend this Privacy Policy from time to time. Any significant changes will be reflected on this page. Your continued use of our Website after such changes constitutes acceptance of the revised terms.